Victorian Comprehensive Cancer Centre VCCC Alliance: Monday Lunch Live with MediStays

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MediStays is Australia’s health, medical and disability accommodation platform. The service connects Australians and their families with accommodation options to support a hospital visit or treatment-related stay. Be it for patients staying near a hospital, a healthcare professional discharging a patient, or an organisation enhancing capacity with virtual wards, MediStays offers a range of innovative solutions.

Victorian Comprehensive Cancer Centre (VCCC) Alliance Monday Lunch Live

The Victorian Comprehensive Cancer Centre (VCCC) Alliance’s Monday Lunch Live series offers a platform for healthcare innovators to share insights and solutions that improve patient outcomes. Recently, the series featured Dr Sarah Everitt, founder and Managing Director of MediStays, a specialised accommodation service tailored to support patients and their families during treatment. This discussion emphasised the need for accessible, patient-centered care pathways, which aligns seamlessly with the VCCC’s Strategic Plan that aims to create innovative solutions for optimal cancer care.

MediStays is a notable example of an organisation addressing a gap in cancer care—providing suitable accommodation for patients travelling long distances to receive treatment. The financial, emotional, and physical impact of cancer treatments can be immense. This is particularly the case for those who must travel for specialised care. Patients often face logistical challenges such as finding nearby accommodation, managing extended stays, and handling financial strain. MediStays addresses these issues by connecting patients with appropriate accommodation options close to treatment facilities, easing the burden for patients and their families.

Sarah’s presentation highlighted how this service fits into the broader goal of creating streamlined, accessible care pathways for all patients, aligning well with VCCC’s strategy of patient-centered innovation. The VCCC Strategic Plan seeks to redefine the landscape of cancer care across Victoria, placing strong emphasis on optimal care pathways. This approach is crucial as it ensures patients receive timely, coordinated, and comprehensive care that minimizes disruptions. A key component of this vision involves eliminating barriers such as distance, cost, and lack of resources—barriers that MediStays is tackling directly.

Optimal Care Pathways in Cancer Care

At its core, the concept of optimal care pathways involves providing a roadmap that guides patients from diagnosis through treatment, recovery, and beyond. This means integrating various services—medical, psychological, social, and logistical—into a seamless experience for patients. MediStays’ approach to accommodation aligns with these principles by offering solutions that not only reduce financial burden but also allow patients to stay close to their support networks during critical treatment periods. Sarah’s presentation underscored how these solutions directly impact the well-being and outcomes for people living with a cancer diagnosis by allowing them to focus on recovery without the distraction of logistical challenges.

The VCCC Strategic Plan also emphasizes the importance of partnerships and innovation to enhance cancer care. By connecting different sectors and stakeholders, such as accommodation services with healthcare providers, the VCCC enables collaborations that are essential for comprehensive cancer care. MediStays embodies this collaborative spirit by working alongside hospitals and healthcare providers. This ensures patients have access to suitable accommodation and linkages to financial assistance, contributing to the overall continuum of care.

Sarah’s session serves as a reminder of the importance of holistic, patient-centered approaches in the cancer journey. For patients and families, accessible and affordable accommodation can be as critical as the treatment itself. It can impact their mental health, stress levels, and overall treatment experience. The VCCC’s commitment to breaking down barriers to care is apparent through initiatives like the Monday Lunch Live series. This webinar series provides opportunities to explore innovative solutions and foster a shared vision for optimal cancer care in Australia.

Watch now: https://youtu.be/cdyLVLOop7k

Chair Geraldine McDonald 

Director Patient Experience and Wellbeing, Peter MacCallum Cancer Centre

Geraldine commenced her career as a nurse, completing a Graduate Diploma in Women’s Health and a Master’s degree in Public Health, and has worked extensively in public health. Geraldine is the Director of Prevention & Wellbeing at Peter MacCallum Cancer Centre. Her role focuses on embedding wellbeing into cancer care.

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