MediStays is the accommodation booking platform designed for Australian hospitals and healthcare organisations.
We know that hospital and healthcare staff often rely on paper-based hotel lists and ad-hoc phone calls to support their patients and carers find appropriate accommodation for their treatment and discharge needs.
Finding out about availability, funding and specific accessibility features can be a time-consuming and complex process.
MediStays provides an efficient, trusted solution.
From large tertiary hospitals to small private clinics, MediStays supports you, your patients and carers to find affordable accommodation when it’s needed most.
Our website can support your community to book accommodation independently. And, our nationwide Care Navigators can support referrers to book on behalf of patients and carers.
MediStays provides a go-to solution to support your patients, their carers and families to book trusted accommodation when they need to attend outpatient treatments and appointments.
MediStays will build a dedicated landing page for your patients and carers with the best accommodation options close by.
As a staff member, you can share MediStays with your patients and carers to book their accommodation independently.
In less than five minutes you can refer your patient to MediStays and select for us to contact you or the patient directly.
MediStays provides seamless hospital discharge solutions for hospital, healthcare and disability referrers.
MediStays is a trustworthy long-term partner to support the accommodation needs of your patients and carers.
Most staff use our online referral forms. In less than five minutes you can share the accommodation needs of your patient and their accommodation requirements.
MediStays have years of experience in safely discharging participants of the NDIS to Medium Term Accommodation (MTA).
Refer to our Specialist Care Navigators at MTA Rapid Request
MediStays is a go-to service for insurance providers, including TAC and iCare.
Complete our Discharge Planning form here
MediStays offer comprehensive and trusted support for complex hospital discharge referrals.
Submit your referral and a Specialist Care Navigator will contact you to discuss the individual needs of your patient and their care team.
From metropolitan tertiary hospitals to small GP clinics, MediStays works with our growing community of referrers Australia-wide. Our Agent Portal offers your organisation independence to book verified accommodation for patients and carers when they need it most.
The MediStays Agent Portal provides multiple benefits for your staff, patients and carers.
These include:
To discuss the benefits of becoming a MediStays Agent, please contact our team today.
We would be delighted to share the features of our dedicated Agent Portal, benefits to your organisation and community.
When you partner with MediStays, we will build a dedicated accommodation page for your hospital or organisation.
Hotels, apartments and charitable accommodation is selected and listed based on the profile of your community.
Patients and carers can book directly, or access our MediStays Partners Rates for long stays.
MediStays supports more than just credit card payments.
Accommodation payments are complex. Patients are often eligible for PATS and may have out of pocket funds. Your department or a charity may be paying.
As a MediStays Partner, we can manage a variety of payment methods and split-payments on your behalf.
In addition to your Agent Portal, MediStays Care navigators offer a comprehensive support service for all bookings.
You can trust MediStays as a long-term partner to support the accommodation needs of your patients and carers.
In addition to agent bookings, you can use our online referral form – in less than five minutes you can share the accommodation needs of your patient and carer.
We take care of the rest.