We work with participants, families and NDIS Support Co-ordinators to book STA that meets your needs.
MediStays matches the specific requirements of NDIS participants with the most suitable accommodation available. We take into account your personal requirements, geographical location and NDIS plan goals to suggest a range of accommodation that meets your needs.
Yes, please submit a Rapid Request STA form – our Care Navigators will be delighted to assist.
STA is funded from your core supports. Up to 28 nights of STA funding can usually be accessed flexibly every year. STA does not need to be a stated item.
In accordance with the NDIS Price Guide, typically STA is “used for short periods of up to 14 days at a time (exceptions may be made)”. To book a continuous stay of >14 nights, please provide written approval from the NDIA, or contact us to discuss.
STA is generally limited to 28 nights per 12 month period (exceptions may be made). If you wish to book more than 28 nights, please provide written approval from the NDIA, or contact our Care Navigators to discuss.
Yes, in addition to accommodation with support workers included, MediStays also offer accommodation with the flexibility to bring your own support workers. You have full flexibility and independence to arrange this yourself or with the assistance of your Support Co-ordinator.
Yes, MediStays gives you full flexibility to stay with your trusted supports. This gives you peace of mind during your stay, especially when your supports know you and understand your individual needs.
Usually no, however MediStays can only confirm your accommodation booking once your Plan Manager confirms you have funding available.
No, MediStays can usually support bookings directly from participants of the NDIS.
This depends on the property you select. MediStays offers properties with 24 hour onsite supports. Other properties give you choice and control to stay with your own support workers. If you require a recommendation for NDIS support workers, our Care Navigators can assist.
You can book accommodation on our website if your funding is self-managed and you are paying upfront with a credit card. For all other bookings, please submit a NDIS Booking Assistance form and our Care Navigators will provide you with a quotation and service agreement. We can then invoice your plan manager for supports provided.
Yes, many MediStays accommodation providers accept pets and therapy animals. Please let us know when you submit a NDIS Booking Assistance form.
The NDIS may fund Short Term Accommodation for children if it meets the NDIS funding criteria. It depends on the child’s needs and their family, or carers. Please contact the NDIS for further information.