Short Term Accommodation (STA) and Respite
What is Short Term Accommodation (STA)?
Short Term Accommodation (STA) or respite is a vital support service funded by the National Disability Insurance Scheme (NDIS). It provides temporary housing solutions for NDIS participants, typically for short periods ranging from a few days to a few weeks.
When is STA Typically Used?
NDIS participants may utilise Short Term Accommodation in several situations:
- Respite care
- Trying new experiences
- Building independence skills
How to Book Short Term Accommodation
Our Three-Step Approach to NDIS Bookings
Assess
Our dedicated Care Navigator team works directly with you to:
- Clarify your NDIS plan goals
- Ensure STA funding is included in your current NDIS plan.
- Identify specific access needs and requirements
- Determine ideal locations
- Understand any unique circumstances or preferences
Match
Based on the information you provide, we:
- Hand-select the best accommodation and homes options
- Present only available properties that meet your specific needs
- Provide detailed information on each option, including accessibility features and nearby amenities
Book
We support you by:
- Assisting with the booking process
Managing NDIS payments - Providing necessary documentation for NDIS claims
- Coordinating additional services or requirements
How MediStays Supports Your STA Journey
We’re committed to making your Short-Term Accommodation (STA) search and booking process as smooth as possible. Our dedicated team of Care Navigators and STA specialists will:
- Guide you through the entire process, from initial inquiry to check-in day
- Offer personalised accommodation recommendations based on your unique needs and NDIS plan
- Ensure all necessary approvals and paperwork are to proceed with your booking
- We only show you STA options that are available for your required dates
Our team understand the importance of finding suitable Short Term Accommodation quickly and efficiently. We work diligently to match you with STA that meets your specific requirements, whether you need respite care or an opportunity to build your capacity.
Our Care Navigators: Your Dedicated Support Team
At the heart of our service are our experienced Care Navigators. These skilled professionals are your primary point of contact and support throughout the entire booking process and beyond.
Our Care Navigators combine in-depth knowledge of NDIS requirements with a thorough understanding of accessible accommodation needs. They work tirelessly to ensure that every booking meets the unique needs of each participant while simplifying the process for you.
How to Contact Our Care Navigators:
- Phone: 1300 085 036
- Email: contact@medistays.com.au
- Hours: Monday to Friday, 9am to 5pm AEST
1300 085 036