Booking Assistance for NDIS Accommodation

At the heart of our service are our experienced Care Navigators. These skilled professionals are your primary point of contact and support throughout the entire booking process and beyond.   

What Care Navigators Do:  

• Provide expert guidance on suitable accommodation options  

• Liaise between you, support workers and property providers  

• Assist with understanding and navigating NDIS funding for accommodation and funding extensions (if required)

• Coordinate special requirements or modifications needed for the stay  

• Provide ongoing support during the participant’s stay  

• Help to quickly and efficiently resolve any issues that may arise  

How to Contact Our Care Navigators:   

• Phone: 1300 085 036 

• Email: contact@medistays.com.au 

• Hours: Monday to Friday, 9am to 5pm AEST