Allied Health Referrer Hub

Medium Term Accommodation

Streamlining Hospital Discharge

As an allied health professional, we understand the challenges you face in finding suitable Medium Term Accommodation (MTA) for your patients who are ready to be discharged from hospital. MediStays facilitates efficient patient transitions by managing the accommodation process, allowing healthcare professionals to focus on clinical care. With extensive experience in hospital discharge procedures, we provide specialised support to streamline the transition from hospital to appropriate accommodation, ensuring continuity of care and reducing the administrative burden on healthcare providers. 

Quick booking options

MediStays provides efficient accommodation solutions for NDIS participants. Our services can be accessed by browsing our property listings or: 

Fill in our Rapid Request Form  

  • Quick and easy online form 

  • Provide essential details about your needs 

  • Accessible 24/7 for your convenience 

Call our Care Navigators  

  • Speak directly with our experienced team 

  • Get immediate responses to your questions 

  • Perfect for urgent requests or when you need personalised guidance 

  • Available Monday to Friday, 9am to 5pm AEST 

Request now
Contact us

Benefits for Allied Health Referrers

Timesaving  

  • Our team handles the entire MTA search process, freeing you to focus on patient care. 

Streamlined MTA Solutions  

  • Quick access to a wide range of MTA options suitable for NDIS participants. 
  • All properties are pre-verified and ready for immediate occupancy. 

Expert Support at Every Step  

  •  Our Care Navigators manage the process from initial search to move-in day and until you move out of the property. 
  • We liaise with NDIS Support Coordinators, Support Workers and Plan Managers every step of the way 

Personalised Matching  

  • Receive tailored MTA recommendations based on each patient’s specific needs. 
  • We consider factors like location, accessibility, and support requirements. 

Seamless Hospital Discharge  

  • We work closely with your discharge team to ensure smooth transitions. 
  • Flexible property tour options, including virtual viewings, to suit patient circumstances. 

Transition to MTA Webinar

Join us for an insightful session on navigating the complexities of MTA under the NDIS framework. Perfect for healthcare professionals, support coordinators, and service providers.

📅 Date: Wednesday, December 11th, 2024
⏰ Time: 12:00 PM – 12:45 PM AEDT
📝 CPD: Eligible for self-directed learning activity

What you’ll learn:
– Key aspects of MTA transitions
– Understanding eligibility criteria
– Navigating the application process
– Best practices for implementation

Register

How to Book Medium Term Accommodation

Our Three-Step Approach to NDIS Bookings   

Assess  

Our dedicated Care Navigator team works directly with you to:   

  • Clarify NDIS plan goals   
  • Ensure MTA funding is included the current NDIS plan. 
  • Identify specific access needs and preferences   
  • Determine ideal locations       

 

Match

Based on the information you provide, we:   

  • Hand-select the best accommodation and homes options   
  • Present only available properties that meet your specific needs   
  • Provide detailed information on each option, including accessibility features and nearby amenities   

Book

We support you by:

  • Assisting with the booking process
    Managing NDIS payments
  • Coordinating additional services or requirements
  • We assist with the move-in process, ensuring all necessary modifications and support services are in place
Browse Properties

Our Care Navigators: Your Dedicated Support Team  

At the heart of our service are our experienced Care Navigators. These skilled professionals are your primary point of contact and support throughout the entire booking process and beyond.   

What Care Navigators Do:  

  • Provide expert guidance on suitable accommodation options  
  • Liaise between you, support workers  and property providers  
  • Assist with understanding and navigating NDIS funding for accommodation  and funding extensions (if required)
  • Coordinate special requirements or modifications needed for the stay  
  • Provide ongoing support during the participant’s stay  
  • Help to quickly and efficiently resolve any issues that may arise   

How to Contact Our Care Navigators:   

  • Hours: Monday to Friday, 9am to 5pm AEST  

Your MTA Rapid Request

Refer with our MTA Rapid Request
Request now

Browse MTA Properties

View Medium Term Accommodation Options
Learn more

Participant & Carer Hub

How we can support you to find MTA
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