Allied Health Referrer Hub
Medium Term Accommodation
Streamlining Hospital Discharge
As an allied health professional, we understand the challenges you face in finding suitable Medium Term Accommodation (MTA) for your patients who are ready to be discharged from hospital. MediStays facilitates efficient patient transitions by managing the accommodation process, allowing healthcare professionals to focus on clinical care. With extensive experience in hospital discharge procedures, we provide specialised support to streamline the transition from hospital to appropriate accommodation, ensuring continuity of care and reducing the administrative burden on healthcare providers.
Quick booking options
MediStays provides efficient accommodation solutions for NDIS participants. Our services can be accessed by browsing our property listings or:
Fill in our Rapid Request Form
- Quick and easy online form
- Provide essential details about your needs
- Accessible 24/7 for your convenience
Call our Care Navigators
Speak directly with our experienced team
Get immediate responses to your questions
Perfect for urgent requests or when you need personalised guidance
Available Monday to Friday, 9am to 5pm AEST
Benefits for Allied Health Referrers
Efficient Processes
- Our team handles the MTA search process, allowing you to focus on patient care.
- Access a range of MTA options designed for NDIS participants.
- All properties are checked for immediate move-in.
- Our Care Navigators manage the whole process from search to move-in day.
- We work with NDIS Support Coordinators, Support Workers, and Plan Managers throughout.
- Receive MTA recommendations based on each patient’s needs.
- We consider factors like location, accessibility, and support needs.
- We work with your discharge team to ensure smooth transitions.
- We provide flexible property tour options, including virtual viewings, based on patient needs.
How to Book Medium Term Accommodation
Our Three-Step Approach to NDIS Bookings
Assess
Our dedicated Care Navigator team works directly with you to:
- Clarify NDIS plan goals
- Ensure MTA funding is included the current NDIS plan.
- Identify specific access needs and preferences
- Determine ideal locations
Match
Based on the information you provide, we:
- Hand-select the best accommodation and homes options
- Present only available properties that meet your specific needs
- Provide detailed information on each option, including accessibility features and nearby amenities
Book
We support you by:
- Assisting with the booking process
Managing NDIS payments - Coordinating additional services or requirements
- We assist with the move-in process, ensuring all necessary modifications and support services are in place
Our Care Navigators: Your Dedicated Support Team
At the heart of our service are our experienced Care Navigators. These skilled professionals are your primary point of contact and support throughout the entire booking process and beyond.
What Care Navigators Do:
- Provide expert guidance on suitable accommodation options
- Liaise between you, support workers and property providers
- Assist with understanding and navigating NDIS funding for accommodation and funding extensions (if required)
- Coordinate special requirements or modifications needed for the stay
- Provide ongoing support during the participant’s stay
- Help to quickly and efficiently resolve any issues that may arise
How to Contact Our Care Navigators:
- Phone: 1300 085 036
- Email: contact@medistays.com.au
- Hours: Monday to Friday, 9am to 5pm AEST
