Contact
General Enquiries & Booking Assistance
Our friendly team are here to assist you during office hours Monday to Friday. Please contact us directly, or leave a message on the form below.
We will respond to your enquiry within 24 hours.
For patients, families and carers – CLICK HERE for assistance to find and book accommodation near hospital and medical centres.
For participants of the NDIS, families and carers – CLICK HERE for assistance to find and book short term (respite) and medium term accommodation.
If you have booked accommodation and need to discuss your booking or dates, please contact us during office hours Monday – Friday 9:00 – 5:00pm AEST at contact@medistays.com.au or 1300 085 036
For assistance with emergency or crisis accommodation support, please contact your hospital social work department or state-based crisis accommodation centre.
MediStays is a nationwide service connecting Australians and their families with the best accommodation option to support a hospital visit or disability-related stay.
Our Australian team supports your staff, patients and carers with a dedicated accommodation concierge service. We are experts in medical accommodation, ranging from outpatient stays for country patients, through to highly complex, fully accessible accommodation for hospital discharge and NDIS participants.
MediStays also supports your patients and their families with simple online bookings and a trusted Australian call centre.
Ask us how to best support your patients by linking MediStays on your hospital or clinic website.
Click here for more information.
Would you like to list your property or business on MediStays?
If you own or operate accommodation or a support service and are passionate about supporting people of a medical or disability journey, we would love to hear from you!
For commercial apartments and hotels – please CLICK HERE to complete our enquiry form and we will contact you with further information.
For NDIS accommodation providers – please CLICK HERE to complete our enquiry form and we will contact you with further information
1300 085 036