Allied Health Referrer Hub
NDIS Specialist Disability Accommodation
Supporting Patient Transitions: MediStays SDA Services for Healthcare Referrers
As a healthcare or allied health professional involved in patient discharge and care planning, you play a crucial role in ensuring your patients have appropriate accommodation when leaving the hospital. At MediStays, we understand the challenges you face in coordinating suitable housing solutions. Our comprehensive Specialist Disability Accommodation (SDA) services are designed to support you and your patients throughout the entire journey.
Get support
MediStays provides efficient accommodation solutions for NDIS participants. Our services can be accessed by browsing our property listings or:
Call our Care Navigators
Speak directly with our experienced team
Get immediate responses to your questions
Perfect for urgent requests or when you need personalised guidance
Available Monday to Friday, 9am to 5pm AEST
How MediStays Supports Healthcare Referrers
- Time-Saving Solutions
- Our dedicated team handles the entire accommodation search process, freeing you to focus on patient care.
- Quick and easy referral process: Simply provide us with your patient’s basic needs, and we’ll take care of the rest.
- Comprehensive Accommodation Options
- Specialist Disability Accommodation (SDA): Long-term housing solutions tailored to meet specific disability requirements.
- Expert Guidance Throughout the Journey
- Our Care Navigators guide your patients from initial search to move-in day.
- We liaise with NDIS, coordinate with support providers, and handle all necessary paperwork.
- Personalised Property Matching
- We offer personalised property recommendations based on each patient’s unique needs and preferences.
- All properties in our database are verified and ready for immediate occupancy.
- Streamlined Transition Process
- We coordinate seamlessly with hospital discharge teams to ensure a smooth transition from hospital to appropriate accommodation.
- Our team arranges property tours, either in-person or virtual, to suit your patient’s circumstances.
How It Works
- Referral: Contact MediStays with your patient’s basic information and accommodation requirements.
- Assessment: We assess the patient’s needs and identify suitable accommodation options.
- Property Matching: We present a curated list of appropriate SDA properties.
- Coordination: We liaise with all relevant parties (support providers, property managers) to arrange viewings and applications.
- Transition Support: We assist with the move-in process, ensuring all necessary modifications and support services are in place.
Our Care Navigators: Your Dedicated Support Team
At the heart of our service are our experienced Care Navigators. These skilled professionals are your primary point of contact and support throughout the entire booking process and beyond.
What Care Navigators Do:
- Provide expert guidance on suitable accommodation options
- Liaise between you, support workers and property providers
- Assist with understanding and navigating NDIS funding for accommodation and funding extensions (if required)
- Help to quickly and efficiently resolve any challenges that may arise
How to Contact Our Care Navigators:
- Phone: 1300 085 036
- Email: contact@medistays.com.au
- Hours: Monday to Friday, 9am to 5pm AEST