Support Coordinator Hub

Specialist Disability Accommodation

Streamlining SDA Solutions for Your Participants

As a Support Coordinator, we understand the complexities you navigate in securing appropriate housing solutions for NDIS participants. MediStays is your partner in simplifying the SDA process, providing you with efficient tools and expert support to enhance your service delivery. 

Expert support

MediStays provides efficient accommodation solutions for NDIS participants. Our services can be accessed by browsing our property listings or: 

Call our Care Navigators  

  • Speak directly with our experienced team 

  • Get immediate responses to your questions 

  • Perfect for urgent requests or when you need personalised guidance 

  • Available Monday to Friday, 9am to 5pm AEST 

Benefits for Support Coordinators 

  1. Client Needs Assessment: Utilise our assessment tools to clearly define your participant’s SDA requirements. 
  2. Property Matching: Our system generates a list of suitable SDA options based on your participant’s needs and location preferences. 
  3. Information Gathering: Access comprehensive details about potential SDA properties, including floor plans, features, and availability. 
  4. Coordination of Inspections: We assist in arranging property viewings, including virtual tours when applicable. 
  5. Application Support: Receive guidance and resources to support the SDA application process. 
  6. Transition Planning: We provide tools to help you create effective transition plans for participants moving into SDA. 
  7. Ongoing Support: Access continued assistance for any SDA-related queries or changes in your participant’s circumstances. 

 

Our Care Navigators: Your Dedicated Support Team  

At the heart of our service are our experienced Care Navigators. These skilled professionals are your primary point of contact and support throughout the entire booking process and beyond.   

What Care Navigators Do:  

  • Provide expert guidance on suitable accommodation options  
  • Liaise between you, support workers  and property providers  
  • Assist with understanding and navigating NDIS funding for accommodation  
  • Coordinate special requirements or modifications needed for the stay  
  • Provide ongoing support during the participant’s stay  
  • Help to quickly and efficiently resolve any issues that may arise  

 

How to Contact Our Care Navigators:   

  • Hours: Monday to Friday, 9am to 5pm AEST  

Browse SDA Homes

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How to apply

As a participant how to choose SDA, Eligibility Criteria & Benefits
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Allied Health Referrer hub

Learn how we can help you find an SDA for your patient
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