Medium Term Accommodation

FAQs

MTA is funding for temporary housing for NDIS participants who are unable to return to their previous home after a stay in hospital or aged care. It provides a safe place to live while waiting for home modification or arranging suitable long-term housing.

MTA is available to NDIS participants who:

• Are ready to leave hospital but can’t return home yet
• Need time to find or prepare a long-term housing solution
• Are waiting for home modifications to be completed

MTA must be a stated support in your plan.

MTA is typically funded for up to 90 days. Extensions may be possible in some circumstances, subject to NDIS approval. MTA must be a stated support in your plan.

MTA funding only covers the cost of the accommodation itself. It includes:

– Basic furnishings and household items

– Maintenance and repairs

– Property and contents insurance

Choose MediStays as your independent MTA provider:

Freedom of Choice: Select your own support workers or agency, independent of your accommodation.

Accommodation Specialists: We focus solely on providing high-quality, accessible housing.

Flexibility: Change support providers without changing your living arrangement.

Transparent Pricing: Clear separation of accommodation and support costs.

Unbiased Advice: Our Care Navigators offer guidance on accommodation without influence from support provision.

Tailored Solutions: Mix and match accommodation and support to suit your unique needs.

NDIS Compliance: Our properties meet all NDIS requirements for Medium Term Accommodation.

At MediStays, we believe in empowering you to make choices that best suit your journey. Our role is to provide exceptional accommodation while you remain in control of your support decisions.

Many people have the option to select their preferred support workers or agency when staying in MTA arranged through MediStays. While this flexibility is available for those who want it, we understand that everyone’s situation is unique. Our team is here to assist you in finding the arrangement that works best for your individual needs and circumstances.

Speak with your Support Coordinator or NDIS Planner about including MTA funding in your NDIS plan. If you are currently awaiting hospital discharge, you will likely have an NDIS Social Worker at the hospital who will assist you. Our Care Navigators can also guide you through this process. Your MTA funding must be a stated support in your plan.

To be eligible for MTA, you must meet all three criteria:

1. You have a confirmed long-term housing solution.
2. You can’t move into your long-term home yet because your disability supports aren’t ready.
3. You can’t stay in your current accommodation while you wait for your long-term home.

There are special considerations if you’re being discharged from a hospital.

For more information about eligibility visit the NDIS Website.

You need to provide evidence that your long-term housing solution is confirmed. This could include:

– A tenancy agreement offer from a Specialist Disability Accommodation provider

– A tenancy agreement for social or community housing

– A letter from a service provider confirming an offer of accommodation and support

– Evidence of approved home modifications, including an estimated completion date

For more information, visit the NDIS website or speak to your Support Coordinator or NDIS hospital discharge specialist.

No, MTA funding can’t be used to pay rent or mortgage once you’re in your long-term home. It’s only for temporary accommodation while you wait for your long-term housing solution. 

The cost of MTA is typically covered by your NDIS plan. MediStays manages the payment process directly with your Plan Manager, so you don’t have to handle any payments yourself. We will invoice your Plan Manager on a weekly basis throughout your stay.

Contact our Care Navigators at 1300 085 036 or contact@medistays.com.au They can guide you through the process, help you find suitable accommodation, and manage the booking for you. You can also submit a NDIS Rapid Request form on the MediStays website. Our Care Navigators will then assist you with finding suitable accommodation and managing the booking process. 

 Consider factors such as:  

• Location (proximity to family, healthcare facilities, and community services) 

• Accessibility features 

• Your support needs 

• Duration of stay

Our Care Navigators can help you assess these factors and find the best match for your needs. 

Depending on your needs, consider:  

• Wheelchair accessibility (ramps, wide doorways) 

• Bathroom modifications (grab rails, roll-in showers) 

• Kitchen adaptations (lowered countertops, accessible appliances) 

• Bedroom features (adjustable beds, ceiling hoists) 

• Overall layout (open plan, easy navigation)

Your occupational therapist will also be able to advise regarding your requirements.

Learn more about accessibility

MediStays has no maximum limit on the number of nights you can stay. However, we will require written approval from the NDIA to extend your booking beyond 90 nights.  

Yes, MediStays gives you full flexibility to stay with your trusted NDIS support workers if this is your preference. This can provide peace of mind during your stay, especially when your supports know you and understand your individual needs.  

Yes, many MediStays accommodation providers accept pets and therapy animals. Please let us know about your therapy pet when you submit a NDIS Booking Assistance form.  

Usually no, however MediStays can only confirm your accommodation booking once your Plan Manager confirms you have funding available.

No, MediStays can support bookings directly from participants of the NDIS. However, MTA can be a very complex process and to obtain the best outcome we recommend you include your Support Coordinator in this process.