Participant & Carer Hub

NDIS Medium Term Accommodation

Your Bridge to Independence

Why Choose Medium Term Accommodation?

Leaving hospital is a significant step in your journey, and Medium Term Accommodation (MTA) offers the perfect bridge to greater independence. 

Here is why MTA could be the right choice for you or your loved one: 

A Stepping Stone to Independence:  MTA provides a safe, supportive environment where you can gradually regain your independence. It’s your chance to spread your wings while still having support when you need it. 

Your Space, Your Rules: Enjoy the privacy of your own room and the freedom to make choices about your daily life. From selecting your meals to deciding how to spend your day, MTA puts you in control. 

Closer to What Matters: Often, MTA can bring you closer to family and friends. Maintain your important connections while receiving the care you need. 

Community at Your Doorstep: Engage in community activities and outings with support workers. Whether it’s a trip to the local café or joining a community group, MTA helps you stay connected to the world around you. 

Skill Building: Use this time to test and develop new skills in a safe environment. From daily living tasks to mobility exercises, MTA is your practice ground for life skills. 

Personalised Care: Benefit from regular assessments by occupational therapists and other health professionals. This ensures your care is tailored to your evolving needs and goals. 

Finding Your Forever Home: MTA gives you time to thoroughly explore your options for long-term housing. Use this period to visit potential homes, consider different locations, and make an informed decision about your future living arrangements. 

Support for Younger Participants: MTA is an excellent option for younger participants at risk of being admitted to aged care, providing a suitable environment while they wait for home modifications or identified specialist disability accommodation. 

Transition from Aged Care: For participants wishing to leave aged care facilities, MTA offers a supportive stepping stone while waiting for home modifications or identified specialist disability accommodation. 

Who is Eligible for MTA?

You may be eligible for MTA funding if you: 
  • Are a NDIS participant 
  • Are ready to leave hospital but can’t return home yet 
  • Need time to find or prepare a long-term housing solution 
  • Require a safe place to build skills for independent living 
  • Are waiting for home modifications to be completed 

For official NDIS MTA criteria, funding and eligibility, visit the NDIS website.

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Your Bridge to Independence

Simplifying Medium Term Accommodation (MTA) NDIS Bookings

At MediStays, we understand the crucial role you play in ensuring NDIS participants receive the best possible care and accommodation. Our streamlined booking process is designed to make your job easier and more efficient.

Fill in our Rapid Request Form  

  • Quick and easy online form 
  • Provide essential details about your needs 
  • Accessible 24/7 for your convenience 
 
 

Call our Care Navigators  

  • Speak directly with our experienced team 

  • Get immediate responses to your questions 

  • Perfect for urgent requests or when you need personalised guidance 

  • Available Monday to Friday, 9am to 5pm AEST 

How to Choose the Best Medium Term Accommodation for You

Selecting the right Medium Term Accommodation is crucial for your comfort and progress. Here’s how to pick the best MTA based on your individual needs: 

 

Location 

Accessibility 

Support Needs 

Proximity to family and friends 

Wheelchair accessibility throughout the property 

Level of support required (e.g., 24/7, daily, or periodic) 

Access to healthcare facilities for ongoing care 

Specific amenities you need (e.g., roll-in showers, ceiling hoists) 

Specific allied health or medical support needs 

Near community services and activities 

Easy access to outdoor areas 

Availability of on-site or nearby support workers 

Public transport availability 

Appropriate door widths and turning spaces 

Opportunities for skill development aligned with your goals 

Familiarity with the area 

Height-adjustable features in kitchen and bathroom 

Flexibility to adjust support as your needs change 

How to Book Medium Term Accommodation

Our Three-Step Approach to NDIS Bookings 

Assess  

Our dedicated Care Navigator team works directly with you to:   

  • Clarify your NDIS plan goals   
  • Ensure MTA funding is included in your current NDIS plan. 
  • Identify specific access needs and requirements   
  • Determine ideal locations    
  • Understand any unique circumstances or preferences   

Match

Based on the information you provide, we:   

  • Hand-select the best accommodation and homes options   
  • Present only available properties that meet your specific needs   
  • Provide detailed information on each option, including accessibility features and nearby amenities   

Book

We support you by:
  • Assisting with the booking process Managing NDIS payments
  • Providing necessary documentation for NDIS claims
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  • Coordinating additional services or requirements

How MediStays supports your MTA journey

We’re committed to making your Medium Term Accommodation (MTA) search and booking process as smooth as possible. Our dedicated team of Care Navigators and STA specialists will:

  • Guide you through the entire process, from initial inquiry to check-in day 
  • Offer personalised accommodation recommendations based on your unique needs and NDIS plan 
  • Ensure all necessary approvals and paperwork are to proceed with your booking 
  • We only show you MTA options that are available for your required dates and ready for immediate use 
 

Our team understands the importance of finding suitable Medium-Term Accommodation quickly and efficiently. We work diligently to match you with MTA that meets your specific requirements, whether you need respite care or an opportunity to build your capacity 

Spastic young man confined to a multifunctional wheelchair as a result of infantile cerebral palsy caused by birth complications, dialing a number on his smart phone.

Our Care Navigators: Your dedicated support team  

At the heart of our service are our experienced Care Navigators. These skilled professionals are your primary point of contact and support throughout the entire booking process and beyond. 

Our Care Navigators combine in-depth knowledge of NDIS requirements with a thorough understanding of accessible accommodation needs. They work tirelessly to ensure that every booking meets the unique needs of each participant while simplifying the process for you. 

How to Contact Our Care Navigators:   

  • Hours: Monday to Friday, 9am to 5pm AEST  

Rapid Request

Complete MTA Rapid Request to secure a property

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Support Coordinator Hub

How we can support you to find an MTA